What are the duties of Ground Services at Airports ? ”The Power Behind the Flights”

Airports are important transportation hubs where millions of passengers travel every day. A range of services are provided to ensure that passengers travel comfortably and safely. One of these services is ground handling at airports. So, what are ground handling services at airports, what do these services include and how are they provided?

Ground Handling, The Power Behind Flights at Airports

Ground handling at airports is the general name for the various services provided to meet the needs of aircraft and passengers from the landing of aircraft until take-off. These services, which include various functions such as baggage handling, passenger services, aircraft cleaning, fuel services and freight handling services, are critical to ensure the orderly functioning of airports.

Importance and Functions of Ground Services at the Airport

Baggage Handling: Ground handling includes the loading and unloading of baggage on and off the aircraft and baggage handling at airport terminals. Baggage handling must be carried out quickly and safely.

Passenger Services: Passenger services include check-in procedures, security checks, orientation to boarding gates and meeting the general needs of passengers. These services ensure that passengers have a convenient and comfortable experience at the airport.

Aircraft Cleaning: Ground handling services ensure that airplanes are cleaned and re-prepared after landing. This includes cleaning the interior and exterior surfaces of the aircraft, disinfecting the toilets and rearranging the cabin layout.

Fuel Services: Refueling of aircraft is an important function within the scope of ground handling services at airports. Fuel services ensure that aircraft are safely refueled and receive the fuel required for flight.

Freight Transportation Services: Air cargo and freight transportation has an important place among ground handling services at airports. Ground handling providers ensure the fast and safe transportation of cargo and freight and manage storage and handling operations at cargo terminals.

Provision and Future of Ground Handling

Ground handling services at airports are usually provided by private service providers or ground handling companies. These companies perform certain services in agreement with airport operators. Ground service providers usually provide their services using trained personnel, specialized equipment and technological solutions.

Effective management and coordination of ground handling services ensures the timely and safe movement of aircraft and increases passenger satisfaction. Ground handling is an essential element for a safe and comfortable travel experience and plays an important role at every stage of air travel.

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